QSR, Supermarkets & Convenience

QSR, Supermarket & Convenience Kitchen Equipment Service

CHEFTECH keeps high-turnover foodservice moving — QSR speed ovens and fryers, supermarket combi ovens and hot food bars, and convenience juicing, with one maintenance schedule across every site on the Coast.

Chains, Supermarkets & Convenience We Keep Running
  • GUZMAN Y GOMEZ
  • BEEFY'S FAMOUS AUSSIE PIES
  • FOODWORKS
  • SEASONS IGA
  • MULTI-SITE FRANCHISE GROUPS
Why High-Volume Foodservice Is Different

When the queue builds, equipment can't blink.

Fast casual, supermarket hot food and convenience all run on speed. One dead speed oven, combi or juicer costs trade by the hour — so we build maintenance and response around your peak, not around ours.

Speed Ovens & High-Recovery Fryers

Merrychef, TurboChef, Frymaster, combi ovens, provers and pie warmers — the high-throughput equipment your service times depend on, repaired by technicians who work on them daily.

Rush-Hour Protection

Phone-first diagnosis, van-stocked critical spares and priority attendance for contracted stores, so a mid-rush failure costs you minutes rather than a trading day.

Multi-Site Consistency

One agreement, one point of contact and an aligned maintenance schedule across every store — the same standard of work and the same reporting at each site.

Manager-Ready Reporting

Photo-documented reports with test results and parts fitted, emailed same day to store and area managers and logged against each asset for warranty and audit.

Supermarket Hot Food & Combis

FoodWorks combi ovens, rotisseries, hot food bars and bakery ovens — the departments that drive a full basket, kept trading with planned service and fast breakdown cover.

Juicing & Cold Drinks

Seasons IGA runs its fresh juice offer on Zummo and Zummex juicers we service. Citrus juicers, chilled drink cabinets and refrigeration — downtime here quietly bleeds margin every hour it runs on.

Our Process

One standard across every store.

  1. 01

    Store Asset Onboarding

    We walk each store and build a digital asset register — make, model, serial, condition and criticality — flagging the equipment that stops trade when it fails.

  2. 02

    Aligned PM Schedule

    A single maintenance calendar across the store network, booked outside trading peaks with reminders before each visit is due.

  3. 03

    Rapid Breakdown Protocol

    Phone diagnosis, the right parts on the van and priority attendance through our 24-hour line, so service times recover fast.

  4. 04

    Digital Service Logging

    Test results, fault cause and remedy and parts fitted recorded against the asset — same-day reports to store and area managers.

  5. 05

    Capex & Replacement Planning

    Condition grading and repair-spend history per store feed end-of-life forecasts, so group capital spend is planned, not reactive.

Reporting & Compliance

Head-office visibility, store-level detail.

  • Photo-documented Food ServiceIQ asset inspection reports emailed same day
  • Consistent reporting across every store for group-level comparison
  • Authorised service agents for Moffat, Comcater, Unox and Luus — warranty protected
  • Fully licensed — QLD Electrical #88540, Gas L31443, ARC AU069341
Equipment Coverage

The gear that drives your service times.

High-throughput cooking, holding, washing, juicing and refrigeration across Merrychef, TurboChef, Frymaster, Moffat, Comcater, Unox, Rational, Hobart, Zummo, Washtech and more.

  • Speed ovens (Merrychef, TurboChef)
  • High-recovery fryers & filtration
  • Combi ovens, provers & conveyors
  • Pie warmers, bain-maries & holding
  • Underbench & pass-through dishwashers
  • Coolrooms, freezers & ice machines
  • Zummo & Zummex juicing systems
  • Supermarket combi ovens, rotisseries & hot food bars
QSR FAQ

Speed, spares & multi-site, answered.

The questions store managers, area managers and franchise operators ask us most.

When the kitchen stops, we move.